DELIVERY POLICY

Physical goods

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. Orders received by 2.00pm Monday – Friday are despatched the same day.

Please allow an extra business day for despatch of hampers containing Deli Fresh Goods. Also, these Deli Fresh Hampers are for Brisbane delivery only.

Delivery times:

Hamper deliveries for Brisbane, Ipswich, Gold Coast: order by 9.30am for same day delivery Monday – Friday.

Deli Fresh Hampers are for delivery in Brisbane only order by 9.30am for same day delivery Monday – Friday.

Hamper deliveries to other places: Hampers up to $125 in value are delivered next business day to major cities and towns.

Allow 1-2 business days for delivery to regional areas and Perth & Darwin.

Hampers more than $126 are delivered by courier in these time frames to these locations:

Queensland :

  • From Brisbane up to Rockhampton: next business day
    North of Rockhampton 2-3 business days.
  • Regional Queensland 2-4 business days.

New South Wales:

  • To Sydney and major cities and towns, 1-2 business days
  • Regional Centres: 2-4 business days

Victoria:

  • To Melbourne and major cities and towns, 2-3 business days.
  • Regional Centres: Allow 3-5 business days.

South Australia

  • To Adelaide: 3-4 business days
  • Regional Centres: 3-5 business days.

Western Australia

  • Perth: 5-6 business days
  • Regional WA: Please contact us before ordering which location in WA you are sending to as it is a vast state.

Northern Territory

  • Only deliver to Darwin 5-6 business days.

If you wish to query a delivery please contact us at hampers@newfarmdeli.com.au.

Digital Delivery

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your gift certificate via electronic download within one business day.

If you wish to query a delivery please contact us at hampers@newfarmdeli.com.au.